CUSTOMER RELATIONSHIP MANAGEMENT
A regularly engaged customer is more likely to consider your brand as an option when making a buying decision.
WHILE YOU’RE WORKING HARD MAKING YOUR BUSINESS GREAT, WE WORK FOR YOU BEHIND THE SCENES MANAGING THE LINES OF COMMUNICATION THAT KEEP YOUR CUSTOMERS AND CLIENTS ENGAGED WITH YOUR BUSINESS AND BRAND.
SOLARDIRT WILL DESIGN AND MANAGE A CLIENT RELATIONSHIP PROGRAM FOR YOU THAT ALLOWS YOU TO FOCUS ON RUNNING YOUR BUSINESS WHILE MAINTAINING A TWO WAY RELATIONSHIP WITH YOUR CUSTOMERS.
With your Solardirt Client Relationship Management Program, you can:
- send push notes to specific customers
- share event information
- sell merchandise
- take orders
- list properties
- promote your music
- schedule appointments
- get feedback
- and much more!
Our flexible platform and experienced team can accommodate many activities required for your business to grow.
Solardirt is technology and human ingenuity working as one to help you do business faster, more efficiently, and grow.
PROGRAMS AND TOOLS
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ANDROID AND PROGRESSIVE MOBILE WEB APP
Native Android App included. Progressive Web App works on any mobile web browser. Additional requirements for native iOS app. Request quote for details.
CLIENT MANAGEMENT DASHBOARD
Manage your Rewards Program (GPS, QR code, or user input based.) Send unlimited Push Notifications. Review and reply to customer comments and feedback. Control your social network and mailing list integrations. Fulfill in-app orders and review in-depth analytics across several data points.
1:1 MARKETING SUPPORT
Meet one-on-one with a Relationship Manager to discuss ways to get the most out of your CRM program. Simply schedule a time convenient to you, and we’re here to help. You can meet for up to one hour each month via phone, chat, or video. Your privacy is key, needless to say, all consultations are confidential.
CONCIERGE MAINTENANCE SERVICE
Easily submit your updates via your Client Management Dashboard, email, or text 24 hours a day and our Relationship Managers will take care of all the work for you. Your request will usually be completed within 12-48 hours.
BUILT-IN REWARDS PROGRAM
Reward customers for their loyalty by allowing them to collect stamps via GPS geofencing, QR code, or secret user code and redeem rewards for products or services.
MANAGED PUSH NOTIFICATIONS
Geo-mapping and scheduling of up to 10 MPNs per month. User Push Notifications are unlimited.
SAMPLE APP LAYOUTS
MANY OTHER FEATURES ARE AVAILABLE!
REQUEST QUOTE FOR DETAILS.
ADDITIONAL CHARGES MAY APPLY.
One Time Set-up
Work 1:1 With Relationship Manager to Set Up Your Program. Complete App Design, Layout and Publishing.
Native Android App and Progressive Web App Hosting, Client Management Dashboard, One Hour 1:1 Marketing Support, Concierge Maintenance Service, Built-In Rewards Program, One Digital/Print Design, Up to 10 Managed Push Notifications.
Reach out with any questions or to learn more about our services.